Northcode Privacy Policy

Please read this privacy policy carefully before using any Northcode website.

Northcode Inc. is committed to protecting your privacy. The following policy describes how we collect, store, use and distribute information about our website users.

Our Goal

Our goal is to collect, use and disclose only that information reasonably required to enable us to provide the particular product or service that you have requested, to maintain our customer/visitor lists and/or to respond to your inquiries or feedback. If you have provided us with contact information, we will maintain the confidentiality of your contact information and use it only for the purposes for which we have collected it (important exceptions to this statement are listed below).

Why We Collect Information From You

We may also ask you to share other, voluntary information with us from time to time, for example, in the form of surveys or questionnaires. This information allows us to improve our product and the website. We may use this type of information to compile aggregate statistics about our users, sales, traffic patterns and related website information. Please remember that unless we advise you otherwise, this type of information is optional and you do not have to enter it to enjoy our website.

We will never give our marketing partners information about specific website users (excepting those third party agencies providing credit card processing, fraud detection and order fulfillment services), but we may provide them with information such as how many website users have purchased a certain product or participated in a specific offering. We may use the services of third party companies to physically collect, administer and store your information on our behalf and any such companies will have to comply with the terms of this policy. We use commercially reasonable efforts to ensure that your information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to you.

In order to notify you about new features or special offers or important functionality changes to the website, we will need your e-mail address.

To properly process your online order, you will be directed to a third party order processing website. The privacy policies of these third parties are not under our control and may differ from ours. If you have any doubts about the privacy of the information you are providing on another website, we recommend that you contact that website directly for more information and review its privacy policy.

From time to time we may employ third parties to help us improve our website. These third parties may have limited access to databases of website user information or registered member information solely for the purpose of helping us to improve the website and they will not be able to use the information about our users or registered members for any other purpose.

Children

For kids under age 13, please do not provide any personally identifiable information (eg name, address, email address) without the knowledge and permission of your parent or guardian. If we learn that you are under 13, we will not maintain any personal information (except as permitted by law) without the verifiable consent of your parent or guardian. This may result in not being able to participate in some of the activities on our website.

How To Control The Information You Provide To Us Or On The Website

If you do not wish to receive e-mail or other correspondence from us, simply indicate your preference when you are asked to provide the information.

We may disclose personal information in some limited circumstances, but we will specifically describe them to you when we collect the information, such as in the terms of use for a new service.

If you want to correct or change any information we have about you or opt out of any programs, please email our privacy coordinator, or send your request by postal mail to :

Attn: Privacy Coordinator
Northcode Inc.
200 Isabella Street, Suite 300
Ottawa, Ontario, Canada
K1S 1V7

Please allow 4 to 6 weeks for us to update your information.

Support Forums

The information you post in message boards is available to others outside of the website. Please remember that whenever you disclose personal information publicly, you may receive unsolicited messages from other parties in return. Also, any information you transmit online in such forums will be made public and we cannot control nor are we responsible for the use any third parties may make of such information.

Security

While we do our best to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. What does this mean? You must protect yourself. You are responsible for maintaining the secrecy of your passwords and/or any account information. We recommend that you do not share your passwords with anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also, if you are using a computer that others have access to such as one in a computer lab, Internet cafe or public library, always remember to log out and close your browser window when leaving our website.

The Internet is not a secure medium of communication and privacy cannot be assured. We cannot assume any responsibility, nor will we be liable, for any damages you or a third party may suffer as a result of the transmission of any information that you make to us through the Internet, or as a result of any posting or communication made via this website.

Cookies

We use cookies to facilitate the login process for you across multiple applications on the website. When you register with us, we assign a unique user id to you, and we place a cookie on your computer that will remind our system of that user id in other areas of the website, or next time you visit the website. This cookie allows you to access all of your personalized areas of the website without having to log on multiple times. If you choose to log out, this cookie we set in registration will be deleted and we will then set another cookie like it on your computer next time you log in.

Please note: Nothing in a cookie allows anyone to identify you individually. Your computer is assigned a number and that number is tracked using the cookie. This number is only meaningful in the context of our secure database system and your personalized version of our website.

We also use cookies to log your activity on the website. Everything we learn from these logs will be used to enrich your experience on our website. It will help us understand what you like and don't like, so we can focus our energies more effectively and provide you with a better website.

Important Exceptions

We may disclose your information to a third party without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users or anyone else that could be harmed by such activities. We may disclose user information when we believe in good faith that such disclosure is required by and in accordance with the law.

We may also disclose your information in connection with a corporate re-organization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

Outside Parties and Sites

Through Northcode you may be introduced to a variety of third-party vendors and websites. The privacy policies of these third parties are not under our control and may differ from ours. The use of any information that you may provide to any third party, or the use of "cookie" technology by any third party, will be governed by the privacy policy of the operator of the website that you are visiting. If you have any doubts about the privacy of the information you are providing on another website, we recommend that you contact that website directly for more information and review its privacy policy.

Your Consent

By using our website, you consent to the collection and use of your information as we've described in this policy.

Changes To Our Policy

If we find it necessary or desirable to change our privacy policy in the future, we will post changes as soon as they go into effect so that you are always aware of what information we collect, how it would be used, and under what circumstances we would disclose it. Any change to this policy will become effective on the date the change is posted. You can determine this date by looking at the date in the lower right hand corner of this web page. We recommend that you print a copy of this policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the website signifies your acceptance of any changes.

Let Us Know What You Think

If you have any questions or comments about your privacy and Northcode, please let us know by sending email to our privacy coordinator.

Last updated: 2005.04.01